Legal/Privacy

File Preserver, Inc. provides computer backup solutions for home users and corporations. It is the mission of File Preserver to remain a trusted neutral third party that home users and corporations can rely upon. File Preserver is sensitive to the privacy concerns of those that we serve. We have therefore developed state-of-the art privacy programs to ensure the security and protection of the data that we collect through the provision of our business-critical services.

Because File Preserver gathers certain types of information about the users who visit the File Preserver Web site located at www.FilePreserver.com, we want you to fully understand the terms and conditions surrounding the use of the information we collect. The following discloses our information gathering and dissemination practices for File Preserver. Please review the following statement to understand how the information you provide to File Preserver will be treated.

Information File Preserver collects
You may visit FilePreserver.com without identifying yourself; however, if you would like more information regarding our products and services, you may be required to first register with File Preserver. When you register, we will request certain business information, including your name, address, and e-mail address. This information will enable File Preserver to contact you regarding the products and services provided, as well as provides us with aggregate demographic data that File Preserver uses to improve the services offered to users.

In addition to registration, File Preserver may, from time to time, request personal information for purposes such as the provision of customer service, network management, surveys, offers of related services, and other exchanges of information.

File Preserver gathers information about all users collectively, such as what areas users visit most frequently and what services users access most often. File Preserver automatically logs IP addresses, session sources, and other data which tracks users' access to FilePreserver.com and the other channels and File Preserver sites. We analyze these logs in order to understand aggregate user behavior as well as for system performance monitoring. These logs are analyzed for the overall, aggregate trends they reveal about our customers, not for individual user behaviors.

What File Preserver does with the information it collects.
The information you supply to File Preserver will not be given, sold, rented, loaned, or otherwise disclosed to any third parties outside of File Preserver, except when we have your express permission or under special circumstances, such as when we believe in good faith that disclosure is reasonably necessary to (i) comply with legal process, (ii) enforce the service terms and conditions, or (iii) protect the rights, property, or personal safety of File Preserver, its customers, or the public.

File Preserver may use aggregated information to determine the demographics of our users and to distribute statistics and general marketplace information about File Preserver. These demographics will always represent aggregate information and will never identify a specific user. Certain non-personal information regarding users is recorded by the operation of the Internet servers hosting the File Preserver sites. File Preserver may disclose aggregated user statistics in order to describe the service to prospective partners, advertisers, and other third parties, and for other lawful purposes.

What is a cookie?
A cookie is a piece of data that certain Web sites write to your hard drive when you visit them. A cookie file can contain information that allows a Web site to track the pages you've visited. The only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. File Preserver uses cookies to tell when a user is a repeat visitor and to let us know how the user found the site. They also allow us to automatically link users to their personalized accounts. When you create an account, File Preserver uses a cookie to store a unique, random code. File Preserver only uses this code to identify you anonymously in our database and to track the pages you visit on our site. This helps us better understand and improve areas of the site that our users find valuable. File Preserver also uses this code to enable you to enter various services as a member and to visit member-restricted areas of the site without having to log in each time.

If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. Though some of the services require the use of cookies, visitors to www.FilePreserver.com always have the option of disabling cookies via their browser preferences. You can refuse cookies by turning them off in your browser. However, some of the services will not work if you have cookies disabled.

User options—opt-out
From time to time, File Preserver may notify its subscribers of new products, announcements, upgrades and updates. Users may opt-out of receiving these future promotional mailings by sending an email with their name to: webmaster@FilePreserver.com, or by contacting us at our mailing address:

File Preserver reserves the right to send users email related to business practices and systems operations, such as outage notifications and quota warnings, even if the user has opted out of promotional mailings.

Provision of unsolicited information
File Preserver appreciates your feedback and suggestions. Our goal is to provide all our customers with high quality products and services. File Preserver's ability to freely evaluate and, if appropriate, implement ideas and information improves the online experience for all users. Therefore, any information, feedback, data, questions, comments, suggestions, or any other material, submitted to File Preserver, whether solicited or unsolicited, regarding its software, Web site or technology shall be deemed non-confidential. By providing any such material, you hereby grant File Preserver an unrestricted, irrevocable, royalty-free and perpetual right to freely, reproduce, use, disclose, modify, perform, publish, translate, create derivative works from, distribute and display any such information you send File Preserver, without limitation, for any and all commercial and non-commercial purposes. File Preserver is free to use any ideas, concepts or techniques contained in this response for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products incorporating such ideas, concepts or techniques.

File Preserver privacy statement changes
If File Preserver changes this privacy statement, we will post those changes at www.FilePreserver.com so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. By using the File Preserver's services, you signify your assent to the File Preserver Privacy Statement. If you do not agree to this statement, please do not use the File Preserver Web site or its Services. Your continued use of the File Preserver service following the posting of changes to these terms will mean you accept those changes.

Contact File Preserver
If you have any questions about this privacy statement or this Web site, please contact: